[insert sound of head shaking]
I do have to admit that as much grief as I give banks for doing stupid things to hurt consumers, sometimes the things they do internally to themselves are worse.
For example, take the recent notices posted in Bank of America offices in the U.S. that announce the following message:
DUE TO EXPENSE REDUCTION EFFORTS WE WILL NO LONGER BE SUPPLYING THE FOLLOWING ITEMS:
Soup
Crackers
Flavored Teas
Sugar-Free Hot Chocolate
Hand Soap
The CEO of Bank of America can earn $28 million but employees can’t have access to hand soap?
I fully understand that Ken Lewis, the head honcho at B of A, isn’t responsible for paying for soap out of his pay but is it really smart business for Bank of America to lose millions or billions in the subprime mortgage meltdown only to punish their employees.
Best lesson to learn here is the next time you meet a Bank of America employee, consider touching elbows instead of shaking their hand, you won’t know if its been washed.
If you want to read more or read more comments from Bank of America employees visit the Consumerist. I think you'll especially enjoy this one and this one.
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