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There were 33 questions found in this category:

  1. i receive incapacity benefit. can my bank charge me?
    Question: my bank has been charging me for going overdrawn a day before my benefit was put into my account. does the social security act 1992 have any relevance here? Answer: You have the right of appropriation with regards to your chequing account. This means you need to state, in writing, to ...
  2. I'm Bankrupt, but wish to recover my bank charges.
    More Info: I'm 4 months into my bankruptcy and so far its been painless. I am aware that I have pain nearly 4.5k in bank charges over the last 6 yrs. Am I able to recover them. I feel that I would of avoided the need to go bankrupt had my bank not made these fees and that I am like everyone els ...
  3. Claiming back bank charges.
    For more information, please click here
  4. Can I reclaim my bank charges when I have been made bankrupt?
    Yes you can. However, you will be required to pay all or a portion of any award into your bankruptcy if you're undischarged. Click here for information on claiming back your charges.
  5. How do I claim unfair bank charges?
    This link will take you to the section on our website about unfair bank charges. There are some DIY resources which you may find useful.
  6. Should I send another letter to my bank for a refund?
    More Info: I sent a first letter about refunding unfair charges. They replied refusing, saying charges were in contract. I knwo people have won with banks but does it stand,? I am a bit wary. Answer: Yes. You can send a stage 2 letter to your bank now. A list of letter templates is availab ...
  7. Can you claim back late payment fees on credit cards?
    Yes, you can. Please fill in the online form here.
  8. can someone who has been made bankrupt claim back unfair bank charges?
    If you are declared bankrupt you can still claim back unfair bank charges paid during the last 6 years. It would be worth discussing this with the Official Receiver managing your bankruptcy to agree what percentage of any refund would have to go towards your bankruptcy and what percentage you ca ...
  9. can someone who has been made bankrupt claim back unfair bank charges?
    If you are declared bankrupt you can still claim back unfair bank charges paid during the last 6 years. It would be worth discussing this with the Official Receiver managing your bankruptcy to agree what percentage of any refund would have to go towards your bankruptcy and what percentage you ca ...
  10. Can I reclaim my business bank charges ?
    If you have a business account you can still look to reclaim bank charges from the previous past 6 years. You can use the same step by step guide as that for personal debt.You can also use the bank charges refund service
  11. if i try to recliam bank charges will they be claimed by the official reciever ?
    If you are currently bankrupt you can still look to reclaim any bank or credit card charges you have paid in the last 6 years. However before doing so you may want to talk to the Official Receiver managing your bankruptcy and negotiate what percentage of any refunds received go to them and what ...
  12. if i try to recliam bank charges will they be claimed by the official reciever ?
    If you are currently bankrupt you can still look to reclaim any bank or credit card charges you have paid in the last 6 years. However before doing so you may want to talk to the Official Receiver managing your bankruptcy and negotiate what percentage of any refunds received go to them and what ...
  13. What do I do if the bank does not reply within the stated timescale when reclaiming bank charges ?
    If you are using a step by step guide to reclaim your bank charges and the bank is not replying within the stated timescale then you can continue to the next stage.
  14. What do I do if the bank does not reply within the stated timescale when reclaiming bank charges ?
    If you are using a step by step guide to reclaim your bank charges and the bank is not replying within the stated timescale then you can continue to the next stage.
  15. Can I reclaim PPI from my credit card ?
    If you are currently reclaiming bank and / or credit card charges, you can still look to reclaim PPI from your bank or credit card provider. If you need help professional with this you can use the Refund Service available through Myvesta.
  16. If I reclaim my credit card charges will I definately get the refund paid to me ?
    You say that you have successfully reclaimed the unfair charges from MBNA but they have informed you that rather than pay the refund to you they are paying it to Link Financial , who they sold the account to. I would assume that there was a clause in the terms and conditions for the sale of the ...
  17. what is a reasonable offer from banks for charges refund ?
    You have been offered a third of the amount you are reclaiming. The decision to accept this or not is one only you can make. You can refuse the offer and continue the refund process and go for a full refund, however in view of the recent test case brought by the Office of Fair Trading against se ...
  18. Abbey has taken about 2 months to review my case and still have no decision!
    You have a couple of options. One is to proceed to the next step in the process and issue the next letter, with an amendment as you suggest. Alternatively you can report the Abbey to the Financial Ombudsman Service on the basis that they have not responded to your complaint within their publishe ...
  19. How do I persuade a firm to accept my debt repayment terms ?
    Unfortunately creditors are not obliged to accept reduce repayment offers towards a debt owed by a customer. Whilst they must legally accept any payments sent to them they do not have to agree to the actual repayment proposal. If a particular creditor is clearly acting unreasonably regarding you ...
  20. Can I re-claim my bank charges if bankrupt two years ago?
    Being bankrupt does not prevent you from going back for the last six years and claiming back bank charges. If you would like assistance to reclaim these charges, we can help.
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